Customer Data Protection Policy
1. Introduction
At our company, we take the privacy and security of our customers’ data seriously. This Customer Data Protection Policy outlines how we collect, store, process, and protect personal information in compliance with applicable data protection laws.
2. Data We Collect
We collect the following types of personal data:
- Name and contact details (email, phone number, address)
- Payment and billing information
- Order history and purchase details
- Technical data (IP address, browser type, device information)
- Communication records (emails, support requests)
3. Purpose of Data Collection
We use customer data for the following purposes:
- To process and fulfill orders
- To provide customer support and respond to inquiries
- To improve our website and services
- To comply with legal and regulatory requirements
- To prevent fraud and enhance security measures
4. Data Storage and Protection
- Customer data is stored securely on protected servers with restricted access.
- We implement encryption and other security measures to prevent unauthorized access.
- Personal data is retained only for as long as necessary to fulfill its purpose or as required by law.
5. Data Sharing and Third Parties
We do not sell or rent customer data. However, we may share data with:
- Payment service providers for transaction processing
- Shipping companies for order delivery
- Legal authorities if required by law
6. Customer Rights
Customers have the right to:
- Access, update, or delete their personal data
- Withdraw consent for data processing
- Request a copy of their stored data
- File a complaint with a data protection authority
7. Cookies and Tracking Technologies
We use cookies to improve the user experience. Customers can manage cookie preferences in their browser settings.
8. Policy Updates
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.
9. Contact Information
If you have any questions regarding this Customer Data Protection Policy, please contact us:
Pawel Piasecki
N.I.E.: Z2579643Z
Email: pawelpiaseckispain@icloud.com
Phone: +34 672 960 750
Address: FRAGATA, 46 1 21 – 03182 Torrevieja (Alicante), Spain