Frequently Asked Questions
1. About Our Business
Pawel Piasecki specializes in high-quality surveillance systems and alarm solutions for homes and businesses. We are based in Torrevieja (Alicante), Spain, and operate across the EU.
2. Is Pawel Piasecki a legally registered business?
Yes. Here are the details:
Business Owner: Pawel Piasecki
N.I.E.: Z2579643Z
Email: pawelpiaseckispain@icloud.com
Phone: +34 672 960 750
Address: FRAGATA, 46 1 21 - 03182 Torrevieja (Alicante), Spain
3. What types of security systems do you offer?
- CCTV (wired & wireless)
- Smart alarm systems
- Motion detectors
- Access control
- Remote monitoring options
4. Are your products compliant with Spanish and EU regulations?
Yes, our products comply with:
- GDPR (EU) 2016/679
- LOPDGDD (Ley Orgánica 3/2018)
- Real Decreto 2364/1994
- Ley 5/2014 on private security
5. Do I need permission to install surveillance cameras?
- No for private property
- Yes for public or shared areas (requires GDPR & Ley 5/2014 compliance)
- Workplaces must notify employees
- Community buildings require approval from the homeowners' association
6. Can I record audio?
Audio recording is restricted under LOPDGDD and GDPR. Consent is required, and unauthorized recording can result in penalties.
7. How can I ensure legal compliance?
- Record only in legal zones
- Use privacy notices
- Don’t record audio without consent
- Secure storage and limited access
- Follow AEPD guidelines
8. What rights do I have if I’m recorded?
- Right to access recorded footage
- Right to request deletion
- Right to file a complaint with AEPD (www.aepd.es)
9. Do you offer installation?
We don’t install directly, but we provide setup guidance and recommend certified installers.
10. What is your return & warranty policy?
- 14-day return for unused products
- 1-year warranty on all items
- Support for replacements and repairs
11. How can I contact you?
Pawel Piasecki
N.I.E.: Z2579643Z
Email: pawelpiaseckispain@icloud.com
Phone: +34 672 960 750
Address: FRAGATA, 46 1 21 - 03182 Torrevieja (Alicante), Spain
Website: https://videosecurity.store